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Gradwell | Effective business communications solutions that make conversations happen | brand identity
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  • Products
    • VoIP Phone systems
      • Wave
      • Wave teams+
      • 3CX
        • 3CX Features
        • 3CX hosting
      • Microsoft Teams Direct routing
      • Education
    • SIP trunks
    • Business Mobile
    • Business broadband
    • Leased lines
    • PSTN Switch-off
  • Resources
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    • Guides
    • Case studies
  • Partners
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01225800800Email Login
Gradwell | Effective business communications solutions that make conversations happen | brand identity
  • Products
    • VoIP Phone systems
      • Wave
      • Wave teams+
      • 3CX
        • 3CX Features
        • 3CX hosting
      • Microsoft Teams Direct routing
      • Education
    • SIP trunks
    • Business Mobile
    • Business broadband
    • Leased lines
    • PSTN Switch-off
  • Resources
    • Blog
    • Guides
    • Case studies
  • Partners
  • About
    • About us
    • Careers
    • Contact us
  • Support
    • Wave
    • Other services
How easy is it to migrate to Direct Routing?

How easy is it to migrate to Direct Routing?

by Elliott Porter | Oct 12, 2020 | Microsoft Teams

Direct Routing is a way of connecting Microsoft Teams to the PSTN, converting it into your business phone system. The main attraction of Direct Routing is being able to bring your own telephony service to Teams and connect it to a range of third-party carriers or...
Microsoft Teams: Calling Plan vs Direct Routing?

Microsoft Teams: Calling Plan vs Direct Routing?

by Elliott Porter | Oct 2, 2020 | Microsoft Teams

Microsoft Teams is a chat-based internal communications and collaboration platform, complete with file sharing, online meetings and useful features for businesses. Microsoft developed a way to convert Teams into a business phone system by adding voice and PBX...
Automation and Digitisation: The 2020’s Challenge for SMEs

Automation and Digitisation: The 2020’s Challenge for SMEs

by Elliott Porter | Sep 18, 2020 | Telecoms industry

Guest Post by Ian Gosling, Founder of AUTTO.What a rollercoaster of a year 2020 has been. It’s a year which has greatly accelerated trends that were already underway like e-commerce, working from home and digitisation. I can’t help wondering if this year has set...
Microsoft Teams Calling: How to start making and receiving calls in Teams

Microsoft Teams Calling: How to start making and receiving calls in Teams

by Elliott Porter | Sep 4, 2020 | Microsoft Teams

Microsoft Teams Calling allows users to make and receive calls. While Teams is primarily viewed as an internal communications and messaging tool, Microsoft developed a way to convert Teams into a business phone system. By adding voice and PBX capabilities to Teams,...
What PBX Features Do I Get With Direct Routing?

What PBX Features Do I Get With Direct Routing?

by Elliott Porter | Sep 2, 2020 | Microsoft Teams

Direct routing is a way of routing Microsoft Teams to the PSTN. Teams used to be primarily used as an internal communications and collaboration tool. Through the Direct Routing process, it converts the platform into a fully-fledged business phone system (PBX) with...
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Gradwell | Effective business communications solutions that make conversations happen | brand identity
Gradwell | Effective business communications solutions that make conversations happen | brand identity

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Since 1998, Gradwell have been delivering cutting-edge cloud technology developed in-house by our expert team. Our acquisition of The Technology Group happened in 2021, making us the largest 3CX partner in EMEA.
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