Blog
From VoIP systems to connectivity services, we empower organisations to bring people together and solve business challenges.
Gradwell celebrates 25th anniversary with insight from the founder
Bath, UK, November 2023. Gradwell reaches a significant milestone this November, celebrating 25 years in the industry. Since its formation in 1998 by founder Peter Gradwell, the business has grown into one of the UKs leading suppliers, serving over 9,000 UK customers...
Building Resilience: Our Cloud Communications Infrastructure
We understand that our VoIP platform is vital to our customers; they depend on it to provide their products and services. Like security, availability and resilience can't be ‘added later’ or only considered at the edges of the platform. They must be integral to its...
Benefits of Unified Communications for Multi Academy Trusts
Multi-academy trusts will expand exponentially in the next few years, as the Government’s 2022 Schools White Paper mandates that all English schools should be part of a multi academy trust (MAT) by 2030. This sounds great in principle, but the reality of successfully...
What voice resellers should look for when expanding their portfolio
The evolution of business communication in recent years has been enormous. With the PSTN switch off also looming, there is a huge opportunity for voice resellers to win more business, grow profitably and with ease. The PSTN Switch Off While the PSTN network switch off...
Wave is ‘PC Pro Recommended’ for 2023
We are delighted to announce that our very own, cloud-based phone system, Wave has earned PC Pro Recommended status for the second consecutive year. As part of PC Pro Magazine Issue 345, which included a report marking the best business VoIP phone systems reviews,...
Gradwell deliver telephony services with their partners to support Crisis UK
Bath, UK, December, 2022: Gradwell are pleased to continue supporting An0 Technologies and The Aimar Foundation to deliver the annual ‘Crisis at Christmas’ event, enabling essential communications services for the charity, Crisis UK, during Christmas. ‘Crisis at...
Gradwell Communications appoints John Whitty as Chairman
Bath, UK, September, 2022 – Gradwell Communications Ltd is delighted to announce that John Whitty – former CEO of Air IT and Solar Communications – has been appointed as their new Chairman of the Board. Effective immediately, Whitty succeeds Mark Howling who...
Gradwell shortlisted for coveted Comms Council Award
Gradwell Communications is delighted to be announced as a finalist for this year's Comms Council Awards, alongside other leading organisations in the industry. Gradwell has been nominated for the Best ITSP SME award. The Best ITSP SME award recognises providers...
New Gradwell Teams integration promises market differentiation opportunities for resellers
Gradwell Communications has launched a new Microsoft Teams integration for its Wave cloud phone system to make remote working easier for businesses and allow resellers to differentiate their customer offer. The new Wave Teams+ integration combines the collaboration...
Wave earns ‘PC Pro Recommended’ award
We are delighted to announce that our very own, cloud-based phone system, Wave has earned PC Pro Recommended status following their latest edition of business VoIP phone system reviews. As one of only four products to earn this status, this cements Wave as one of the...
VoIP Business Phone Features That Are Essential For Your Business
Understanding VoIP Calling VoIP stands for Voice over Internet Protocol. With so many businesses moving their business operations to the cloud, VoIP has become an increasingly popular choice for telephony. VoIP technology allows businesses to make cost-effective phone...
3CX Or Microsoft Teams Direct Routing: Which Is Best?
There are several methods for setting up and implementing cloud hosted VoIP (Voice over Internet Protocol) systems for your business. Two of the most popular are 3CX and Microsoft Teams Direct Routing. 3CX is a feature-rich telephony solution that brings all the...