Blog

Four Ways 3CX Supports Healthcare Communication and Patient Care

The healthcare industry is evolving, needing new technology to meet stringent regulatory standards and accommodate growing demands. 3CX is a powerful solution for healthcare organisations, offering features that enhance patient care, and manage costs effectively....

Press Release: Gradwell complete Grapevine Connect acquisition

Bath, UK, 9th October 2024. Gradwell Communications Limited (“Gradwell”) – a leading UK-based provider of telecommunication services – are delighted to announce the acquisition of Exeter-based 3CX reseller Grapevine Connect Limited (“Grapevine”). Grapevine was...

Interpreting BT’s latest PSTN switch-off announcement

In November 2017, BT announced their intention to retire analogue telephone networks such as the Public Switched Telephone Network (PSTN) by the end of 2025. On 20th May 2024, they released details of a “refined digital switchover programme,” causing confusion for the...

Wave earns ‘PC Pro Recommendation’ for third year running

We are delighted to announce that our very own, cloud-based phone system, Wave has earned PC Pro Recommended status for the third consecutive year. As part of PC Pro Magazine issue 357, which included a report marking the best business VoIP phone systems, Wave stands...

The Analogue Phone Line Switch-Off: What UK Businesses Need to Know

According to recently published data, the average lifespan of a mobile phone in the UK is 2.5 years. This is a device used every day to make and receive all your calls and more. But the lifespan of this technology is tiny compared to the telephone infrastructure that...

How To Keep Your Business Phone Number After The PSTN Switch-Off

Do you recognise “Got your number, 118 118” or “0800 00 1066”? Does reading the numbers here in that order create a sense of nostalgia and mean you can easily call back to the advert you saw them on and remember the related business? Your business phone numbers...

Gradwell Unveils PSTN Replacement Bundle to Empower Channel Partners

Bath, UK, February 2024. The impending PSTN switch-off demands a proactive strategy from MSPs and voice resellers. To not only migrate and retain customers, but also win new business in an ever-more competitive landscape, channel partners need to provide a PSTN...

Gradwell Joins ‘Fit to Switch’ as a National Champion

Bath, UK, January 2024. The PSTN switch-off is the biggest change to telecoms since the launch of the internet, but the challenge facing the industry is that many businesses still don’t know it’s coming, with millions of companies still relying on the old copper...

Gradwell celebrates 25th anniversary with insight from the founder

Bath, UK, November 2023. Gradwell reaches a significant milestone this November, celebrating 25 years in the industry. Since its formation in 1998 by founder Peter Gradwell, the business has grown into one of the UKs leading suppliers, serving over 9,000 UK customers...

Building Resilience: Our Cloud Communications Infrastructure

We understand that our VoIP platform is vital to our customers; they depend on it to provide their products and services. Like security, availability and resilience can't be ‘added later’ or only considered at the edges of the platform. They must be integral to its...

Benefits of Unified Communications for Multi Academy Trusts

Multi-academy trusts will expand exponentially in the next few years, as the Government’s 2022 Schools White Paper mandates that all English schools should be part of a multi academy trust (MAT) by 2030. This sounds great in principle, but the reality of successfully...

What voice resellers should look for when expanding their portfolio

The evolution of business communication in recent years has been enormous. With the PSTN switch off also looming, there is a huge opportunity for voice resellers to win more business, grow profitably and with ease. The PSTN Switch Off While the PSTN network switch off...