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From VoIP systems to connectivity services, we empower organisations to bring people together and solve business challenges.

Gradwell communications office staff working on a 3CX system
Interpreting BT’s latest PSTN switch-off announcement

Interpreting BT’s latest PSTN switch-off announcement

In November 2017, BT announced their intention to retire analogue telephone networks such as the Public Switched Telephone Network (PSTN) by the end of 2025. On 20th May 2024, they released details of a “refined digital switchover programme,” causing confusion for the...

Wave earns ‘PC Pro Recommendation’ for third year running

Wave earns ‘PC Pro Recommendation’ for third year running

We are delighted to announce that our very own, cloud-based phone system, Wave has earned PC Pro Recommended status for the third consecutive year. As part of PC Pro Magazine issue 357, which included a report marking the best business VoIP phone systems, Wave stands...

How To Keep Your Business Phone Number After The PSTN Switch-Off

How To Keep Your Business Phone Number After The PSTN Switch-Off

Do you recognise “Got your number, 118 118” or “0800 00 1066”? Does reading the numbers here in that order create a sense of nostalgia and mean you can easily call back to the advert you saw them on and remember the related business? Your business phone numbers...

Gradwell Joins ‘Fit to Switch’ as a National Champion

Gradwell Joins ‘Fit to Switch’ as a National Champion

Bath, UK, January 2024. The PSTN switch-off is the biggest change to telecoms since the launch of the internet, but the challenge facing the industry is that many businesses still don’t know it’s coming, with millions of companies still relying on the old copper...

Gradwell celebrates 25th anniversary with insight from the founder

Gradwell celebrates 25th anniversary with insight from the founder

Bath, UK, November 2023.  Gradwell reaches a significant milestone this November, celebrating 25 years in the industry. Since its formation in 1998 by founder Peter Gradwell, the business has grown into one of the UKs leading suppliers, serving over 9,000 UK customers...

Building Resilience: Our Cloud Communications Infrastructure

Building Resilience: Our Cloud Communications Infrastructure

We understand that our VoIP platform is vital to our customers; they depend on it to provide their products and services. Like security, availability and resilience can't be ‘added later’ or only considered at the edges of the platform. They must be integral to its...

Benefits of Unified Communications for Multi Academy Trusts

Benefits of Unified Communications for Multi Academy Trusts

Multi-academy trusts will expand exponentially in the next few years, as the Government’s 2022 Schools White Paper mandates that all English schools should be part of a multi academy trust (MAT) by 2030. This sounds great in principle, but the reality of successfully...

Wave is ‘PC Pro Recommended’ for 2023

Wave is ‘PC Pro Recommended’ for 2023

We are delighted to announce that our very own, cloud-based phone system, Wave has earned PC Pro Recommended status for the second consecutive year. As part of PC Pro Magazine Issue 345, which included a report marking the best business VoIP phone systems reviews,...