Case Studies
See how our customers use cloud communications to help them keep the show on the road
A Trusted Partnership for Growth: Venom IT & Gradwell
Venom IT is a Managed Service Provider (MSP) based in Manchester, specialising in supporting complex IT requirements for more than a decade. Known for its customer-first reputation and track record of delivering the highest standard of service to customers, the...
Transforming Communication For Corpus Christi Catholic College with 3CX
Overview Corpus Christi Catholic College is a secondary school within a Multi-Academy Trust (MAT) comprising eight schools, 3,000 students, and 400 staff. Faced with challenges stemming from outdated technology, the Trust required a modern communication solution...
Transforming community support services with the Wave Phone System
Marches Energy Agency is a fuel poverty charity dedicated to helping people keep warm in their homes through energy advice, home visits, grant facilitation, and training. With a focus on sustainable and renewable energy, they aim to empower individuals and communities...
Unifying Communications for Goldtempest
Goldtempest are a growing marketing agency based in York. Prior to a recent merger of three individual agencies to create one group, each agency operated independently with their own phone lines and service providers. This resulted in a fragmented communication system...
Enabling Growth: The Envision and Gradwell Partner Success Story
This case study explores how Envision Communications Group partnered with Gradwell to quickly bring new VoIP services to market, helping them grow fast and stand out from the crowd. The story highlights the collaboration between two organisations, driven by a shared...
Consolidating VoIP and Business Mobile to Drive Efficiencies for Fundment
Fundment is a fast-growing financial technology firm, helping advisors achieve more for their clients through their investment platform. Their innovative platform streamlines investment processes, making opportunities accessible to a wider range of investors....
Full steam ahead for Bluebell Railway’s telephony transformation
Key Achievements Successful migration from an on-premise Panasonic PBX to a feature-rich modern VoIP phone system (3CX) without any business disruption or an increase in costs. Improved insight into their customer experience when calling the Bluebell Railway Enhanced...
Improving Community Healthcare Services with Wiltshire Health and Care
Customer Introduction Wiltshire Health and Care (WHC) is an NHS partnership focused on delivering community health services across Wiltshire, enabling people to live independent and fulfilling lives. The organisation delivers multiple community healthcare services...
Preparing for the PSTN switch-off: Pennywell Farm’s Journey with Gradwell’s Wave Phone System
Customer introduction Pennywell Farm, a leading tourist attraction located in Devon, embarked on a mission to modernise their business phone system ahead of the 2025 PSTN switch off, partnering with Gradwell to implement the Wave phone system. The farm is nestled in...
Helping the Royal Air Forces Association move to unified communications
Customer introduction The Royal Air Forces Association is a military charity that provides help and support to serving personnel, veterans and their families. The charity provides a range of services from nurseries through to...
Suma Cooperative transforms its communications with 3CX from Gradwell
Customer introduction Suma Wholefoods is a unique, sector-leading organisation that Gradwell are delighted to support. They are one of the largest distributors of Vegan/Vegetarian foods and supplies in the UK and are a worker’s co-operative, meaning they are...
Improving multi-academy trust communications with 3CX
Cabot Learning Federation is a multi-academy trust based in Bristol who operate over 20 different education provisions across The South West. Comprising primary, secondary, post-16 and alternative provision, CLF supports more than 12,500 children and young people aged...