The next generation of Wave is here, with full, seamless integration to Microsoft Teams.
Teams has been adopted by thousands of businesses to support the rise of remote and hybrid working. However, although it has some phone system features, it is not as effective at handling communications with customers, suppliers, and other external parties. Businesses need seamless integrations with fully-featured telephony to communicate and collaborate effectively.
Our new integration, Wave Teams+ brings together the best of both worlds; market-leading collaboration from Teams with the affordable and intuitive Wave phone system. Set-up is simple and ongoing user management easy in our dedicated configuration UI and user management interface
In addition, Wave Teams+ is a native integration, no 3rd party plugins or toolbars are required to make it function, meaning you can access the full set of Microsoft Teams controls and your phone system within one seamless integration.
"We wouldn’t have expanded without Gradwell and VoIP. I’m still amazed that setting up an international operation and connecting our offices worked so quickly.”
Brian AshDirector
“It was cost effective, relatively straight forward to set up and allowed us to set up a virtual office almost overnight...keeping overheads significantly down."
Clare GallowayDirector
“Gradwell are providing the backbone of what we need to operate, along with support framework to help us in times of need. In short; our experience has been terrific.”
Jon MusslewhiteDesktop Engineer Lead
Gradwell are trusted by over 8,000 businesses
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We’ve helped organisations from across the UK take advantage of cloud-based communications tools. Can we help you?
There is a simple selector in the User page of the Administration panel. You can enable users up to the number of add-on licenses you have purchased. Wave will tell you when you run out and you easily order more add-ons.
No – You create a admin user and we provide a secure method for you to deliver the credentials to us. We use these during the provisioning process only. These credentials need to remain active to allow MACDs.
Yes – Call recording is a Wave feature and works on inbound and outbound calls that are handled by Wave only Teams to Teams voice or video calls are not recorded in Wave.