3CX: Made to help you work remotely

3CX is packed full of useful features to help your business run smoothly, wherever your employees are.

Control from your browser

Customise your status, settings and configuration, listen to voicemails and see your colleagues’ statuses. Right from your browser.

Want true unified communications? Start video meetings and live chats with colleagues with a click of a button.

3cx mobile app

Bring your own device

3CX works just as well on any Android or iOS device as it does on a conventional desk phone.

Just download the softphone app, configure with your control panel and you’re ready to receive calls.

Full feature list

Core PBX FeaturesStandardProEnterprise
ExtensionsUnlimitedUnlimitedUnlimited
Import / Export Extensions via CSV
SIP Trunks / Gateways Support
Call Routing by DID & CID (DDI)
Extensive Codec Support
Voicemail to Email
Calling Line Identification Presentation (CLIP)
Call Transfers (Blind & Attendant)
Calling Line Identification Restriction (CLIR)
Call Forward on Busy (CFB)
Call Forward on No Answer (CFU)
Hold (CW) incl. Custom Music on Hold
Intercom / Paging / PA Announcements
Call Parking / Pickup
Busy Lamp Field (BLF)
Real Time System Status
Easy Backup and Restore (incl. Scheduled Backup)
VMware / Hyper-V / KVM Compatibility
Amazon, Google Cloud, Microsoft Azure
3CX SBC Connectivity
Voicemail
Voicemail Transcription
Custom FQDN
Custom SMTP Server
Office ProductivityStandardProEnterprise
Sennheiser Headset Integration
Auto Attendant / Digital Receptionist
Ring Extension & Mobile Simultaneously
Integrated Fax Server (Central and per User)
Supported SIP Phones Integration
Manage IP Phones Network Wide
Automatic Plug & Play Phone Provisioning
3CX Apps: Windows and Web Client, iOS, Android
Directory (Company & Private Phonebook)
Sync with Office 365 (Users’ Phonebook)
Call Query against DB & CRM
Hotel PBX Features incl. Fidelio Certified and Mitel Compatible
Web ConferencingUp to 25 ParticipantsUp to 100 ParticipantsUp to 250 Participants
Call Center FeaturesStandardProEnterprise
Call Logging
Click2Call Browser Extension
Click2Talk
Click2Meet
Website Live Chat and Talk
Call Queue Group Rights Management
CRM Integration
Sync with Office 365 (Azure AD)
Call Queuing
Real Time Statistics & Monitoring
Supervisor Agent Status Override
SLA Alerting
Switchboard
Wallboard
Callback
Call & Queue Reporting
Call Recording Transcription and Search
Barge In / Listen In / Whisper
See Group Recordings
Enterprise FeaturesStandardProEnterprise
Call Flow Designer
Hot Desking
Scheduled Restore
Connect Remote Offices (Bridges)
Call Recording Restrictions (Start/Stop)
Skill based Routing
Customize IP Phone Logo
Inbuilt Failover

Get a free quote

3CX is making remote working that bit easier for small businesses around the UK. Get in touch to see whether it could help you.