About Gradwell

We have helped over 8,000 businesses communicate more effectively, by providing industry-leading software, connectivity, and professional services.

Trusted by over 8,000 businesses
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About us

We are a leading cloud communications provider, delivering end-to-end solutions to businesses of all sizes.

Our services, which include SIP trunking, hosted phone systems and connectivity, were born in the cloud and continue to evolve based on the development of our own intellectual property.

In 2021, Gradwell Communications Ltd became part of a group of leading telco providers following the acquisition of fellow 3CX Titanium Partner, The Technology Group.

Our Partner Programme

With an ever-increasing UK-wide network of partners, we are building towards becoming a channel-focussed business. Everything we do is driven by the needs of our channel partners and their customers, the end users.

Gradwell’s cloud communications solutions help partners retain existing customers, attract new business and increase revenue. We play a key role in helping our channel community build strong and successful businesses.

Our recently launched Partner Programme, Alliance, enables resellers access to our wide range of differentiated and innovative products, enabling them to go to market with something different.


What we offer

Gradwell is the one-stop-shop for business communications. We offer everything from voice, to unified communications, connectivity and hardware.

Voice & UC solutions

Choose from 3CX, Direct Routing or our own cloud phone system, Wave.

Connectivity packages

Choose a package to suit any business, any size, from ADSL to Leased Lines.

Numbers, lines and porting

We take care of and set up your phone numbers, lines and porting needs.

Peace of mind

We provide secure hosting and a reliable network, with competitive SLAs and uptimes.

Dedicated provisioning

We have dedicated experts to help with installation, provisioning new users and overall, ensure a smooth experience.

Easy to do business with

We offer 24/7 UK-based specialist support for all customers. We maintain high SLAs and consistently deliver strong NPS and TrustPilot scores.

Accreditations & Awards

We have been recognised and awarded for our outstanding services, innovative products and business processes.

We are ISO 27001:2013 certified, a Microsoft Gold Partner and a 3CX Titanium Partner. 

Notable awards include; Best Business ITSP 2018 and Best VoIP provider by the Internet Service Providers Association (ISPA), in addition to numerous other industry accolades.

Leadership Team


John Whitty


Jamie Ward


Paul Mahoney

Founder & Advisor

Peter Gradwell

Operations Director

Darren Standing

Head of Marketing

Amy Walker

Head of Development

Rob Lesslie

Group Head of Sales

Carl Fletcher

Head of Channel Operations

Steve Harrison

Head of Delivery

Jenny O'Brien

Information Assurance Manager

Jo Walter

Customer Service Manager

Cheryl Keen

Join us

See what it’s like working at Gradwell. View our open positions and more about our culture.