Make conversations happen with the Wave
VoIP phone system
Meet our affordable, powerful and intuitive VoIP phone system. Designed in the UK, Wave helps you and your colleagues work from anywhere.
Keeping businesses communicating and in control
Benefits of Wave
Simple to manage
Easy management and configuration using our all-in-one control panel.
Super-fast setup
Get set up in hours with easy onboarding and fast configuration.
Perfect for remote teams
Access from any device, anywhere in the world.
Feature packed
Designed with tonnes of useful features to help your business.
Key features
Softphone apps
Make and receive calls from any device for web browsers, and Android and IOS.
Call queues
Create custom queues – ideal for customer services, support and sales.
Web control panel
Manage any element of your system via an easy-to-use control panel, including bulk creation of users.
Reporting
Statistics & graphs detailing users calls, habits and usage.
Call routing
Create call routing based on conditions and logic in seconds.
Voicemail transcription
Get text transcriptions of your voicemails automatically sent to your inbox.
“An SMB-friendly cloud VoIP service that’s easy to manage, great value, and big on call-handling features. Wave is a managed service that’s simple to deploy and incredibly easy to use”
Pricing
Mix and match your Wave subscription to match the needs of the users within your organisation. For instance, if you have the back-office personnel primarily managing inbound calls, opt for Wave 100 licenses. For those engaging in a substantial volume of outbound calls, the Wave 3000 license would be more suitable.
Wave 100
From £7.90
per user per month
- 100 landline/mobile minutes
- Admin control panel
- Call management features
- Softphone and caller browsing
Wave 1000
From £11.10
per user per month
- 1,000 landline/mobile minutes
- Admin control panel
- Call management features
- Softphone and caller browsing
Wave 3000
From £15.90
per user per month
- 3,000 landline/mobile minutes
- Admin control panel
- Call management features
- Softphone and caller browsing
Wave Teams +
The next generation of Wave is here, with full seamless integration to Microsoft Teams. Our newly released integration combines the unparalleled collaboration features of Teams with the cost-effective and user-friendly Wave phone system. With Wave Teams +, remote and hybrid work setups have never been easier.
Built in the cloud
We’ve built Wave to use the full power of cloud hosting via Amazon Web Services (AWS).
Highly resilient, with automatic scaling based on usage, Wave is almost completely disaster-proof.
Ultimate resiliency
Developed specifically for the cloud, we use multiple redundancies in geographically-diverse instances.
Limitless capacity
Using AWS auto-scaling, we can increase and decrease server load based on call usage across all our customers.
Recommended handsets and hardware
All our handsets and devices come pre-configured and ready to make and receive calls with Wave.
Looking for more options?
We sell a range of handsets, headsets and conference phones from a wide range of brands including Yealink, Snom and Polycom.
WAVE CASE STUDY
Transforming community support services with the Wave Phone System
“Our experience with Gradwell has been a positive one. The Wave solution has improved our communication efficiency and allowed us to better serve individuals and families who were struggling to keep warm.”
Ready to upgrade your business communications?
Frequently asked questions
How is Wave different to traditional phone systems?
Wave is a cloud phone system (or a “hosted phone system”). This means all the software that runs it is based in a data centre, with calls being delivered into your office via an internet connection. This removes the need for a local PBX on site, which helps to offer additional flexibility.
How do I set up additional users for my business?
Simply give our team a call on 01225 800800 and they can set up extra users in a matter of minutes.
Can I transfer my existing business number?
As long as we have a porting agreement in place with your current provider, we will be able to move over your current telephone numbers. Our experienced team will complete the necessary porting documentation and manage the order through to completion.
Do you offer residential packages?
Sorry! We currently only supply voice and data services to businesses and partners.
Can I make and receive calls on my mobile phone?
You will have access a ‘soft phone’ which is an app installed on your mobile phone. This will allow you to access all the features from your office phone and make calls from your office number. You can also make calls via any computer using a web client.
Can Wave support multiple sites?
Provided each of your sites has an internet connection (and we can help you get one if not) you will be able to utilise our cloud phone system across your business premises.
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