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Gradwell | Effective business communications solutions that make conversations happen | brand identity
  • Products
    • VoIP Phone systems
      • Wave
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      • 3CX
        • 3CX Features
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      • Microsoft Teams Direct routing
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The Benefits To Your Business Of Supporting Flexible Working

The Benefits To Your Business Of Supporting Flexible Working

by Gradwell | Mar 30, 2022 | Microsoft Teams, Phone systems, Remote working, Telecoms industry, Unified communications

Remote, hybrid, flexible…whatever you want to call it, the way in which we work is changing. The days of rigid working patterns and employees being compelled to attend the office every day from 9-5 are being phased out to make way for a new, modern way of...
How easy is it to migrate to Direct Routing?

How easy is it to migrate to Direct Routing?

by Elliott Porter | Oct 12, 2020 | Microsoft Teams

Direct Routing is a way of connecting Microsoft Teams to the PSTN, converting it into your business phone system. The main attraction of Direct Routing is being able to bring your own telephony service to Teams and connect it to a range of third-party carriers or...
Microsoft Teams: Calling Plan vs Direct Routing?

Microsoft Teams: Calling Plan vs Direct Routing?

by Elliott Porter | Oct 2, 2020 | Microsoft Teams

Microsoft Teams is a chat-based internal communications and collaboration platform, complete with file sharing, online meetings and useful features for businesses. Microsoft developed a way to convert Teams into a business phone system by adding voice and PBX...
Microsoft Teams Calling: How to start making and receiving calls in Teams

Microsoft Teams Calling: How to start making and receiving calls in Teams

by Elliott Porter | Sep 4, 2020 | Microsoft Teams

Microsoft Teams Calling allows users to make and receive calls. While Teams is primarily viewed as an internal communications and messaging tool, Microsoft developed a way to convert Teams into a business phone system. By adding voice and PBX capabilities to Teams,...
What PBX Features Do I Get With Direct Routing?

What PBX Features Do I Get With Direct Routing?

by Elliott Porter | Sep 2, 2020 | Microsoft Teams

Direct routing is a way of routing Microsoft Teams to the PSTN. Teams used to be primarily used as an internal communications and collaboration tool. Through the Direct Routing process, it converts the platform into a fully-fledged business phone system (PBX) with...
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Gradwell | Effective business communications solutions that make conversations happen | brand identity
Gradwell | Effective business communications solutions that make conversations happen | brand identity

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