Wave Features

We’ve designed Wave to be simple and easy to use, but packed full of tools to help your business telephony run smoothly.

Numbers

UK phone number

Every Wave user includes a free UK phone number.

Non-geographic numbers

Choose any non-geographic number (available as an optional extra).

International numbers

Choose any international number (available as an optional extra).

Number porting

Port your existing number from almost any other provider.

Devices

Softphone apps

Bring your own device. Load the Wave app onto any Android or iOS device or access via a web browser.

Pre-configured hardware

All Wave phones are pre-programmed to work straight out of the box.

Microsoft Teams

Utilise Wave to make calls via your Teams Account and take full advantage of both products

Management

Web control panel

Manage any element of your system via an easy-to-use control panel, including bulk creation of users.

Advanced security

We monitor our network for any disturbance at all times.

Configuration

Easy configuration for business & out of hours settings & customisable extension ranges.​

Reporting

Statistics & graphs detailing users calls, habits and usage.

User management

Manage users and create users in bulk

Business hours

Set the times and dates your business is open and ready to receive calls with Wave's Business Hours feature.

Call barring

Easily prevent international and premium-rate dialling.

Call recording

Record & store calls in the cloud for up to 7 years.

Bill management

Online call logs & daily spend alerts.

CLI management

Customised caller line identity management options.

Busy lamp field

Allow users to set themselves to show as busy.

Extensions

Choose your own extension ranges.

Calling

Unlimited hunt groups

Customise how you want groups to ring around your company.

Call queues

Create custom queues – ideal for customer services, support and sales.

Calendar routing

Automatically route calls based on day and time.

Autoprovisioning

Handset adoption and mobile, desktop, handset & conference phone compatibility.

Multiparty video

Wave to Wave video calling & conferencing.

User directory

Contact users and groups quickly with just a click of a button.

Auto Attendant

Allow users to be automatically transferred to an extension.

Contact Directory

Save numbers into your contact directory.

PIN access routing

Change caller routing based on PIN entered.

Hunt group simulator

Test your hunt group settings with call conditions before making them live.

Voice menus

Record menu options directly through your control panel.

Call forwarding

Easy call holding, forwarding, including blind & attended transfers, auto attendant & IVR.

Emergency services

Easy access & free calling to emergency service numbers.

Specialist call routing options

CLI, Calendar, PIN.

Compatibility

Mobile, desktop handset and conference phone compatible.

Audio Conferencing

Conduct calls with multiple users.

Voicemail & messaging

Custom voicemail

Create unique voicemail messages for every user.

Voicemail to email

Automatically send new voicemails to email.

Voicemail Transcription

Get text transcriptions of your voicemails automatically sent to your inbox.

Visual Voicemail

View and listen to voicemails in one place.

Security

Secure signalling

Safe & reliable signalling, including Transport Layer Security (TLS).

Encrypted media

Encryption, authentication and protection, including Secure Real-time Transport Protocol (SRTP).

IP-only access

IP only access control panel for extra security.

Emergency Services

Compatible Handsets

T30P

£34

T31G

£49

T33G

£79

T42U

£95

T46U

£135

T48U

£195

yealink cp920
CP920

£292

yealink cp960
CP960

£548

W53P

£95

W59R

£118

Yealink W60P
W60P

£101

Poly logo
poly vvx 311
VVX311

£105

poly vvx 350
VVX350

£127

poly vvx 411
VVX411

£125

poly vvx 450
VVX450

£150

poly ip6000
IP6000

£674

poly TRIO8500
TRIO8500

£799

poly TRIO8800
TRIO8800

£899

SNOM
snom d712
D712

£85

snom d715
D715

£99

snom d717
D717

£105

snom d725
D725

£155

snom d785
D785

£173

snom c520
C520

£262

Get a free quote

Wave is making remote working that bit easier for small businesses around the UK. Get in touch to see if it can help you.