Our call tariffs

Headline RoutePeakOff-peakWeekends
UK Landline Geographic (01, 02, 03)1.25 ppm1 ppm1 ppm
UK Mobile (07)9 ppm8 ppm6 ppm
35 Low Cost International Countries*1.5 ppm1.5 ppm1.5 ppm
UK 0800 Number Outbound0 ppm0 ppm0 ppm
Gradwell to Gradwell VoIP Calls0 ppm0 ppm0 ppm
0800 Inbound ChargesLandlineMobilePayphone
UK 0800 Number Inbound3 ppm6 ppm200 ppm


Since 1 July 2015, the cost of calling service numbers is now made up of two parts:

An access charge – This part of the call charge goes to your phone company, charged as pence per minute. They will tell you how much the access charge will be for calls to service numbers. It will be made clear on bills and when you take out a contract. Gradwell charge 7.5ppm + VAT.

A service charge – This is the rest of the call charge. The organisation you are calling decides this, and will
tell you how much it is. These rules apply to all consumer calls to 084, 087, 09 and 118 numbers across the UK, delivering clearer call rates for everyone.

* 35 Zones Included:
Argentina, Australia, Austria, Belgium, Canada, Chile, China, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, UK, USA.