Our full article was featured in the Raconteur supplement, distributed with The Times, today:

Our recent survey of 2,400 small businesses found that many don’t have a back-up plan in place to cope with broadband down time and this could be costing UK businesses as much as £340 million every year; a cost that the UK economy could do without.

One way firms can avoid unnecessary losses – and boost flexibility simultaneously – is by taking advantage of internet telephony, known as VoIP (Voice over Internet Protocol), using an internet connection to make telephone calls. The main draw for businesses is the significant cost savings in comparison to fixed-line phone lines, often as much as 20 per cent or more.  Calls between staff are free, with significant additional cost savings on the ‘per second’ landline and mobile rates.

Another advantage of VoIP for business is the ability to seamlessly transfer calls between mobile and desk-based handsets. Users can adopt just one phone number and take it with them wherever they are in the world, when businesspeople call a client from Rome; the caller display will still say Romford.

To find out how your business can start saving money now, simply request a call back or call our specialist service consultants on 01225 585859 ( Monday to Friday 9am-6pm, excluding bank holidays).



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  1. Nigel 7th June 2012 at 9:30 am - Reply

    How exactly does using internet telephony help you to cope in the event of broadband loss? In fact it actually makes it worse, because when your broadband goes, so does your telephony.

    • chantal 7th June 2012 at 3:54 pm - Reply

      if this did happen, we would recommend using your WIfi or 3G connection on your mobile. You would also be able to forward your calls to your mobile from your landline, so your customers would not know that you were experiencing problems.

  2. business voip provider 10th June 2012 at 3:17 pm - Reply

    Internet telephony or voip system made communication a lot simple, dependable and cost-effective. You can never go wrong with voip phoning systems. Thanks for the post.

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