We are in the process of conducting some market research to find out more about what you think of Gradwell and the service and products that we offer.

We have commissioned Ragdoll Research & Planning, an independent market research agency to help us with this.

Gradwell has not, and would not, sell your details and this is not a sales or advertising promotion. All research will be carried out within the guidelines of the Market Research Society Code of Conduct and Data Protection Act and in the strictest confidence.

As a valued customer we would really appreciate your opinion on these matters and hope that you might be able to help. Once again, all feedback that you give will be treated in the strictest of confidence.

If you would like more information about Ragdoll, please visit www.ragdoll-research.com. Thank you in advance for your help with this valuable piece of research.

Kind Regards,

Dr Peter Gradwell


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  1. Faraz 31st July 2012 at 8:13 am - Reply

    Dear Dr Peter,

    We are one your customer having customer ID: 2790118

    By taking this opportunity I would like to direct your attention where we have been keep suffering with the on-going issues for almost months now but our issues are still not resolved. You may reference Incident No. 321261 & 327005


    • chantal 31st July 2012 at 2:47 pm - Reply

      Hi Faraz,

      Thank you for comment, I have just looked up your incident references it appears that our Enhanced Care team is dealing with this. It seems that Kieran Fellows has responded to you at 2pm today. so I will leave it with the relevant team to deal with. Many Thanks ^CJ

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