Christmas and New Year service hours

Gradwell Customer Service will be available for all customers over Christmas and New Year, but there will be changes to our hours of operation.

From Monday 21st to Christmas Eve, telephone and email support will be provided from 9am to 5pm.

There will be no support on Christmas Day.

Limited email support is then provided on Saturday 26th and Sunday 27th. Bank Holiday Monday (28th) will have telephone and email support from 9am to 1pm.

9am to 5pm services then resumes from Tuesday 29th to Thursday 31st. Telephone and email support is available on New Years Day from 9am to 1pm. Regular weekend support hours are then provided 2nd and 3rd January.

Normal support hours of 8am to 8pm then resume on Monday 4th.

At a glance:

  • Monday 21st: Telephone and email support, 9am – 5pm
  • Tuesday 22nd: Telephone and email support, 9am – 5pm
  • Wednesday 23rd: Telephone and email support, 9am – 5pm
  • Christmas Eve: Telephone and email support, 9am – 5pm
  • Christmas Day: CLOSED
  • Saturday 26th: Limited email support
  • Sunday 27th: Limited email support
  • Monday 28th: Telephone and email support, 9am – 1pm
  • Tuesday 29th: Telephone and email support, 9am – 5pm
  • Wednesday 30th: Telephone and email support, 9am – 5pm
  • New Year’s Eve: Telephone and email support, 9am – 5pm
  • New Year’s Day: Telephone and email support, 9am – 1pm
  • Saturday 2nd: Telephone and email support, 9am – 1pm
  • Sunday 3rd: Limited email support
  • Monday 4th: Telephone and email support, 8am – 8pm
2016-04-13T14:24:39+00:00

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