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Cloud Phone Systems

Built to help your growing business communicate better.

A simple but powerful phone solution.



Cloud phone systems

Designed for growing SMEs

Built using our own open-source platform, our cloud phone systems are trusted by thousands of businesses from around the country.
Answer and make calls on any device in any location
Edit your number of users and extensions right from your control panel.
With your phone system backed up and fully accessible in the cloud.
Designed specifically to help the UK’s fast moving businesses.

Compare our cloud phone systems

We offer a range of minutes packages as part of our phone systems


/ month per user (setup fees may apply)

Yealink T19 phone

500 landline minutes with the ability to add mobile

24 month Contract

16 Features including Hunt Groups & Queues

Add Ons: Upgrade Phone & Add Broadband


/ month per user (setup fees may apply)

Yealink T19 phone

1000 landline or mobile minutes

24 month Contract

16 Features including Hunt Groups & Queues

Add Ons: Upgrade Phone & Add Broadband


/ month per user (setup fees may apply)

Yealink T19 phone

3000 landline minutes and 1000 mobile minutes

24 month Contract

16 Features including Hunt Groups & Queues

Add Ons: Upgrade Phone & Add Broadband

Packed with features

From flexibility to resilience, we’ve designed our cloud phone systems to help SMEs get more from their phone system.

Call recording

Custom hold music

Intelligent call routing

Virtual receptionist

HD audio

Voicemail to email

Custom voicemail

Multi-device access

Used by thousands of UK SMEs

Our systems are trusted by 20,000 businesses from across the country

Voice Service Add-ons

Enhance your business communications with our award-winning cloud phone systems add-ons. Build your own custom package to suit your business demands with our range of add-ons and extras.

From just £4 a month you can redirect calls to directly to your office or devices so you never miss a call again.

Available from just £4 a month, you can access our award-winning call recording solutions, allowing you to monitor and store all your calls.

Get all your business voicemails sent directly to your mobile (SMS) or email for just £6 a month.

Replacing the need for a fax machine, you can receive messages directly to your email for only £3 a month (+ £10 set up).

Pick from a range of memorable and international numbers, helping you reach a global audience.

Ensure your business can be found quickly by listing your number on the BT directory enquiries service for only £10.

Call Charges

Pick from a choice of packages or simply pay per minute with our low cost UK and international rates.

Our Systems Are Perfect For


For firms outgrowing their current setup and expanding rapidly, our highly-flexible hosted system is an ideal fit.


From law firms to recruitment consultancies, our systems are well suited to in-office and remote representatives who want a consistent experience.


With support for hunt groups, automatic menus and hugely flexible extensions, our phone systems are perfect for restaurants, cafes and boutique hotels.

Cloud Phone Systems FAQ’s

What’s the difference between Wave and my current onsite PBX?
Wave is a cloud phone system (or a "hosted phone system"). This means all the software that runs it is based in a data centre, with calls being delivered into your office via an internet connection. This removes the need for a local PBX on site, which helps to offer additional flexibility.
How do I set up additional users for my business?
Simply give our team a call on 01225 800800 and they can set up extra users in a matter of minutes.
Can I transfer my existing business number to Gradwell?
As long as we have a porting agreement in place with your current provider, we will be able to move over your current telephone numbers. Our experienced team will complete the necessary porting documentation and manage the order through to completion.
Can you help with residential numbers and lines?
Sorry! We currently only supply voice and data services to businesses and partners.
Can I make and receive calls on my mobile phone?
You will have access a ‘soft phone’ which is an app installed on your mobile phone. This will allow you to access all the features from your office phone and make calls from your office number.
Can Wave support multiple sites?
Provided each of your sites has an internet connection, you will be able to utilise our cloud phone system across your business premises.

Have some questions? Talk to our experts

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