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Related Blog Posts

Direct Routing & Disruption in Telecoms Partner Event

On Thursday 12th March, the Gradwell team headed to Eight Members Club in Moorgate, London, for our first partner event of the year. Our event was focused on Direct Routing &…

What we’re doing in response to Coronavirus

Like many of our customers, we’re following the news surrounding the Coronavirus outbreak very closely.   As a supplier of critical communications infrastructure to many businesses, we wanted to keep our…

Updates to the Gradwell Control Panel

At Gradwell, we’re constantly building new products and improving our systems. We've been working hard to update your user control panel, and you’ll be able to see these changes on…

Product Update: Why we're turning off the Gradwell Phone App

On 27th March, we’re switching off an old version of our Gradwell softphone app. This feature was intended as a useful tool for our original Multi User VoIP product, but we feel…

Introducing: The Partner Portal

We’ve recently revealed our latest product, Wave, a new hosted VoIP phone system designed for SMEs. In conjunction with the launch of Wave, our dedicated team of experts have been working on…

An easier way to log in to your Gradwell account

Starting from next week, we’re changing the way you log in to your Gradwell account. This simple but important change makes logging in easier and quicker. It will also unify…

Are we running out of 020 numbers?

In late 2019, Ofcom introduced a new 020 range of landline phone numbers for London, to keep the city connected. The demand for numbers has been on the rise, especially in London,…

What is a hunt group and how should you use them?

Having a phone system for your business is a great way to strengthen your communications with your colleagues and clients. While a phone system is vital for making and receiving…

How to choose a phone system for your startup

Starting a business is hard. You have to develop a product or service, find your target market, create your proposition and sort your commercials. When you start a business, it’s…

Partner update: January 2020

This year is shaping up to be pretty transformative; it's already seen us working on new products and improving some of our existing services. A new Wave (and a special…

What are the Ofcom end-of-contract notifications?

On the 15th February 2020, broadband, pay TV and mobile and home phone providers must notify their customers when their minimum contract period is coming to an end. This is a new…

What is a Session Border Controller?

A Session Border Controller or SBC is a device that is deployed in SIP-based VoIP networks to protect and regulate communication sessions. In the early days of SBC, it was focused on the…

Connecting Crisis at Christmas

We are delighted to announce that we'll be supporting the homelessness charity Crisis, this Christmas. With the festive period quickly approaching and temperatures plummeting, we are proud to be able to…

What does Labour’s “free broadband” promise really mean?

As part of their election manifesto, Labour have pledged that they will nationalise Openreach, who maintain most of the UK’s communications infrastructure, and provide full-fibre broadband to every UK home and business, for free. The project will…

Introducing Wave

We're delighted to announce a new product: Wave, a new hosted phone system designed for UK SMEs. Wave is the result of over 15 years of developing and providing cutting…

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