VoIP is a fantastic option for businesses that want to save money but did you know that is much greener than traditional telephony options?

In a world where Corporate Social Responsibility is practically mandatory for companies, it is essential that every company is looking for ways to improve sustainable development, carbon emissions and the impact they have on the environment. Not only should this be part of your businesses conscience, but it’s also important to keep in mind that customers care about being green, they care that they are buying from and investing in a ‘good’ company with strong values. No one wants to support the ‘bad guy’.

Changing from legacy options (landlines) to VoIP may seem like a small, or ineffective way to improve your companies carbon footprint, energy use and therefore public appearance but, it has a bigger impact than you would think. If every company made one tiny but significant change, imagine the environmental consequences.

There are five key reasons why you should switch to VoIP  to help save the environment:

Less Carbon Emissions

VoIP allows employees to collaborate with colleagues or customers remotely rather than meeting in person, meaning less travel and driving to meet colleagues and customers. Furthermore, VoIP can be used around the world making it not only easier to speak to remote and far away contacts,  saving money and reducing air miles.

Reduced energy consumption

Due to remote working, which is achievable with VoIP,  less employees need to be in the same location, meaning less physical space is often needed, which cuts down the energy used to power big corporate buildings. Companies with remote working and soft-phones often implement hot desk, meaning less computers and phones to power on premises too.

Green VoIP

Reduced Paper Waste

With all communications virtualized through cloud technology, there is little need for paper. Everyone can correct and collaborate on documents online, there’s no need to print it off to share it.

Less hardware

Unlike Legacy systems, VoIP is not dependent on hardware. You are free, if you so choose, to just use your personal mobile. With the help of a softphone, and still be on a fully operational business ready system with pre-recorded messages, options and individual numbers.

Less pollution

We’ve touched on this with carbon emissions but further to this, remote working means less rubbish from offices include paper waste, wrapping from on the go lunches, and food waste. Landlines, i.e. Legacy systems, also required underground wiring that can leach chemicals into the soil, VoIP does not require such wiring and so won’t create as much pollution.

VoIP allows you to reduce waste, pollution, carbon emissions energy and material consumption. It’s practically the eco wonder of office driven equipment… and on the back of that wonderful fact, it offers more flexibility and durability than traditional leased lines whilst saving you money.

VoIP means scalability and flexibility. It allows your employees to work from home, or from anywhere in the world on the same system that’s in the office. In fact if you are a multinational company VoIP is ideal for you, not only does it mean that you can have multiple regional and national telephone numbers that are all part of the same system, but advanced VoIP systems can read incoming numbers and directed them to the appropriate system depending on location.

For example, if your systems in England but you have offices in France and Germany and a someone with a French number rings, the call will automatically go through to the French office. You may be thinking we’ve gone off on a tangent, but consider this, once upon a time these different offices would all be on different separate landline systems, each using up energy, and running chemical leaching landlines through the soil, and costing you more to run. VoIP puts an end to the requirement of high energy consumption big business traditionally resulted in.

Furthermore, even medium to small businesses will benefit the environment by switching. An example from Innovaphone 2009  is that if everyone in a medium company used only softphones (apps on your mobile that allow you access to your VoIP system) it would cut office connectivity energy consumption by 90%.

If your still not sold, consider this VoIP offers huge return-on-investment for both you and the environment. Essentially VoIP reduced consumption, optimises infrastructure, and uses your resources more efficiently with less waste.


Customers are becoming more eco-conscious and with businesses adopting CSR schemes it’s an important issue to address, considered the green benefits of switching to a cloud-based Voice solution is something all businesses should be considering.


About the Author:

Olivia Lindsey, Marketing & Event Executive

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