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Our latest blogs

What does Labour’s “free broadband” promise really mean?

As part of their election manifesto, Labour have pledged that they will nationalise Openreach, who maintain most of the UK’s communications infrastructure, and provide full-fibre broadband to every UK home and business, for free. The project will be financed by a tax on large tech companies and is estimated to cost around £20bn.  As well as being an eye-catching promise, hoping to persuade swing voters to side with [...]


Introducing Wave

We’re delighted to announce a new product: Wave, a new hosted phone system designed for UK SMEs. Wave is the result of over 15 years of developing and providing cutting edge VoIP technology to UK businesses and is developed to use the full power of Amazon Web Services hosting for superior reliability and scale. Built [...]


When Is The ISDN Switch Off?

With the start of BT’s ISDN switch off rapidly approaching, we’ve taken a look at the realities of what BT Openreach are doing, along with a run-down of what you can expect in 2020. With a range of ISDN alternatives available, take a look below and prepared to start future-proofing your business. When is the [...]


Wave: A New Product Designed for Partners

We’ve spoken to a lot of partners over the last 8 months, and one key piece of feedback was clear; they want simplicity and products that are easy to set up, sell, support and maintain. We kept this as our overarching goal when developing Wave, our latest phone system. We’ve designed it to be a [...]


What’s the Deadline for the Gigabit Broadband Voucher Scheme?

High-speed fibre optic broadband is becoming crucial to Britain’s growing economy. In fact, broadband was recently declared a fundamental human right by no less than the United Nations. So what does this mean for Britain’s SMEs?  What is the Gigabit Broadband Voucher Scheme?  With British broadband massively outranked by the majority of Europe, the pressure is on to increase access, availability and speed [...]


What are SIP Trunks? A Brief Guide | Gradwell

When it comes to communications, businesses are always on the lookout for ways to cut costs and future-proof their organisation. As part of this, one important concept to understand is SIP Trunking. An Introduction to SIP Trunking When it comes to business communications, professionals are always on the lookout for ways to become more efficient, [...]


VoIP for SMEs: 7 Reasons To Switch

Voice-over-Internet-Protocol (VoIP) is fast-becoming the technology of choice for small businesses. Why? It saves money, is flexible, scalable and mobile. But why should SMEs switch to hosted phone systems? These days, VoIP is most commonly seen in apps, such as WhatsApp, Facebook Messenger and Skype: all of which provide voice calling from within their platform. [...]


Why small businesses should embrace Unified Communications

Unified Communications platforms are seen as the next wave of communications products. But are they right for small businesses?   Why should I care about UC?   Unified Communications (UC) is a concept where a business uses one seamless system for working collaboration and communication. This usually includes everything from calls, to messages, video conferencing, file sharing and internal social networking. Many companies use limited and outdated technology to communicate [...]


Hosted Versus On-Premise PBX

Despite the huge growth in digital communication tech, most businesses still rely to one extent or another on good old fashioned telephone calls. Or to be completely accurate, on a modern, updated version of the traditional technology. Gone are the days of an operator sitting in front of a massive switchboard, fiddling with analog switches [...]


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