ITSPA, the UK’s voice for the next generation communications industry has launched its revamped Quality Mark and Gradwell are delighted to announce that it is amongst the first five successful applicants to the new standard.
Eli Katz, the Chair of ITSPA said “We are delighted to launch this updated version of the Quality Mark, which will help customers identify providers who go above and beyond current best practice to ensure a reliable and trusted service. We have made significant changes to the requirements of the original Quality Mark, which reflect the maturing nature of our industry”.
“These changes have involved extensive consultation with members to ensure the new requirements remain an effective tool for driving up standards as well as being a meaningful accreditation to apply for. Congratulations to the first five companies and I look forward to many more ITSPA members applying in the months to come.”