Let’s face it – there’s a lot of technical jargon out there that not everybody understands, making simple concepts sound much more complicated than they actually are. Technology has advanced so quickly over the last few decades, it’s hard to believe that our grandparents (or even parents) lived in a time of black and white tellies, simple AM and FM radio and no more than one corded landline phone per household.
But just because something is new technology doesn’t mean it’s not hugely valuable to the way you function. Take VoIP for example, a fantastic business tool that makes modern working practices much easier. But if you don’t know the lingo, putting ‘VoIP’ into a search engine may not get you very far. Here’s a breakdown.
What is VoIP?
The Webopedia Computer Dictionary explains VoIP as “a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmissions of the PSTN.”
What this actually means is using the internet to make phone calls. Instead of making calls using a traditional landline, VoIP sends your voice over the internet as data, the same way as sending an email. You can either plug a headset into your computer or use a separate phone like you would with a traditional landline.
What’s so great about it?
The deal clincher is that it’s cheap, both to set up and to make calls. Try our cost calculator to compare it to your current phone bills. But while everybody loves value for money, the real value of VoIP is how it benefits your business.
Want to know more? Download our VoIP for beginners white paper below.
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