Gradwell Customer Service will be available for all customers over Christmas and New Year, but there will be changes to our hours of operation.
From Monday 21st to Christmas Eve, telephone and email support will be provided from 9am to 5pm.
There will be no support on Christmas Day.
Limited email support is then provided on Saturday 26th and Sunday 27th. Bank Holiday Monday (28th) will have telephone and email support from 9am to 1pm.
9am to 5pm services then resumes from Tuesday 29th to Thursday 31st. Telephone and email support is available on New Years Day from 9am to 1pm. Regular weekend support hours are then provided 2nd and 3rd January.
Normal support hours of 8am to 8pm then resume on Monday 4th.
At a glance: