In this day and age, it would be very difficult to run your business (let alone grow your business) without a phone.
Your current phone system is undoubtedly a key piece of your business’s infrastructure, but is it really helping you attract and win new customers?
Gradwell’s business VoIP system makes it easier for you to win more customers.
For instance, in some areas of business, customers prefer to deal with local companies. Our system sets you free from the constraints of phone numbers that just relate to the geographic location of your office or offices.
Now you can own numbers in areas throughout the country and appear to be a local company in as many areas as you choose. Similarly, if you enjoy working in a rural location but your customers are more likely to choose a company with a city presence, you can have a number that makes it possible. And if your need is for non-geographic numbers such as 0845 and 0870, we can supply them too.
Of course, VoIP is about more than making your business look more professional. Our system logs the details of all calls, giving you valuable insight about your customers and prospects. For example, by understanding more about when people call, you can ensure sufficient staff are on hand at those times of day. And by learning more about where people are calling from, you can track marketing activity and focus on those areas and others like them.
On top of all of this, our system’s easily controlled call management features allow you to ensure that calls from your prospects are answered more quickly and by the most relevant people. After all, having gone to the trouble of attracting more customers, you’ll want to make sure they can actually get through.