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PG's Tips
Get a phone number in the next town
Is your business based in one place but you want to expand your coverage area to the next town? VoIP can help you. You can obtain a VoIP number for the next town or city, or even the next country and have phone numbers for all the different sales areas ring through to the same phone in a single base of operations.
Create a virtual office
These days, if you run your own business, you really do need to be a jack-of-all-trades. There’s lots of things that you can do to give people the impression that you’re a bigger outfit than your really are, and that starts with the creation of a dynamic virtual office environment.
How you can have the same phone on both your desks
Now you don’t have to give out your mobile number, because you can always be mobile with VoIP. Give out a single number for all your phones, allowing you to keep all aspects of your life separate and improves your work-life balance.
8 customer service uses for VoIP
The world is getting smaller and our customers expect to be able to contact someone instantly to help them resolve a problem. With this in mind, contact centres are employing more and more staff to ensure that their organisation’s customer service levels meet the increasing demands. Here are 8 ways that VoIP can be employed to help with Customer Service.
10 productivity uses for VoIP
Recent research from the USA indicates that VoIP or Voice over Internet Protocol can help businesses to produce radically improved productivity gains. VoIP’s biggest advantage is the vast array of productivity improving features available to any company using VoIP. Here are just 10 uses for VoIP that could help your business to improve productivity.
The cost of using cheap Internet services for your business
In a tough economic climate, businesses do everything they can to cut their costs and maximise their profits. Unfortunately, if you’re considering cutting the cost of your business Internet provision by switching to a cheap Internet service, you may find yourself counting the cost and not the saving.
10 financial reasons to use VoIP
More and more businesses are now using VoIP. All your business needs is a computer, the Internet and the VoIP software. For those that are still unsure, here are ten financial reasons to use VoIP:
What your domain name says about your business
What’s your domain name and how did you choose it? Was the domain name that you wanted taken? So did you settle for something less than impressive?
Answer inbound calls quicker, smarter, friendlier
People like talking to people. When customers or prospects call your business, you know that as a machine picks up their heart sinks. Using VoIP in your business gives you a host of features to improve the way inboind calls are answered and make it easier to do business with you.
Prepare for staff illness - Enable home working
Your business doesn't need to suffer if staff can't make it to the office. Gradwell VoIP can help you enable home working and flexible hours.
Ensure your customers call you, not your competitors
Integrate your VoIP with your CRM system to vastly improve customer service, retain more business and increase your profits.
Be here. Be there. Be anywhere.
Peter tells you just how handy it is to have a Bath telephone number whilst sitting in Edinburgh, or London or wherever you happen to be. Find out more.
Benefit from the new laws of attraction
VoIP offers your business lots of new opportunities to look even more professional and win more business. You can benefit from memorable numbers, geographical and non-geographical numbers and much more...
Make some serious savings
There are a few key ways that VoIP can save your company money; free internal calls, free calls to other companies on VoIP anywhere in the world, cost-effective call packages and great call rates. Find out more.
