How to Install the BT I-Plate

Getting Started

Speed up your broadband by eliminating interference from your extension wiring

Did you know the telephone extension wiring in your house can pick up all sorts of electrical noise and interference from TV's, lights and other everyday electrical equipment? This interference can affect your broadband signal resulting in a slower broadband speed.

Try our quick and affordable solution

BT has developed the I-Plate, a unique filter that helps stop any interference affecting the broadband signal. As long as you have a suitable BT Master socket, (see below) and extension wiring (see below) the I-Plate can help. It's quick and easy to fit with a screwdriver and you don't need to disconnect any wires.

How much could my speed improve by?

In previous tests the I-Plate has been shown to boost line speeds - typically by 1.5Mbps. The actual change will vary from house to house. Although speed improvements are likely, they can't be guaranteed. The improvements in speed will take up to 2 weeks to come through so that line stability is not affected. Even if it doesn't improve the speed the I-Plate can help stabilise your broadband line making it more reliable.

BT I-Plate - Will it work for you?

• Do you have extension wiring?

Extension wiring is the telephone wiring, usually a small white cable, which often runs along your skirting boards or outside your house. It connects the main socket to any extension sockets you have. It doesn't matter if you use the sockets or not, as long as the wiring is there the I-Plate may help.

• Do you have a master telephone socket with a horizontal line across the front? The I-Plate is NOT suitable if:

1. your socket has a horizontal line, but also an Openreach logo on it - this socket has an I-Plate filter built in.
2. your socket doesn't have a horizontal line across the front
3. your socket has two connection points - for telephone and DSL

If your socket looks like some of the examples below then the I-Plate is not compatible

This socket has no split in the face plate and is not compatible

This socket has a BT Openreach logo on it, and not a BT logo - however, this type of socket already includes the filter inside of it, an I-Plate is not needed if you have this type of socket.

This socket has no split in the face plate and has two sockets.

Please note you will need a small screwdriver to remove the front plate and that self-installation should only take a couple of minutes - there is no need to cut any wires.

A video presentation has been made available by thinkbroadband which shows how to successfully install the BT I-Plate.