Frequently Asked Questions
- Can I use my VoIP line for fax?
- What happens if I make changes to my PSTN service during my broadband order?
- How do I check the service status?
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How To guides
Phone Services: Got a problem
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How to view your received faxes
Quick guide to help you view your received faxes on a Windows Operating System.
Category: Phone Services » Got a problem
How to troubleshoot VoIP quality issues
A quick guide on how to troubleshoot any problems you may be having with the quality of your VoIP calls.
Category: Phone Services » Got a problem
How To Configure Specialist firewalls for use with VoIP
Some specialist firewalls require extra configuration in order to successfully pass SIP packets to and from your network, these firewalls are discussed in this document.
Category: Phone Services » Got a problem
How to understand your SIP error codes
Some SIP phones and all PBX's will display an error or a prompt using the SIP Response codes, this document contains a list of SIP codes which can help you diagnose problems.
Category: Phone Services » Got a problem
