trixbox Pro Call Centre SME Bundle
Building on the powerful features of both trixbox Pro Standard and trixbox Pro Enterprise, the trixbox Pro Call Centre SME Bundle adds advanced call centre capabilities at a great affordable price.
With HUD Agent, an employee presence and communication management application, giving you presence and real-time visibility of your phone system, trixbox Pro Enterprise is the next step for call centres.
| Cost | £8,275.00 one-off fee (excluding VAT) |
| Initial setup | £500.00 (excluding VAT) |
| Other information | 12 months Gradwell technical support (subject to renewal fee every 12 months) |
Key Benefits
- HUD Agent presence and communication management app (What is HUD?)
- 12 months Gradwell technical support
- Dell Optiplex 360 server with Sangoma 4 port Analouge (PSTN telephony) card
- 20 Polycom IP330 VoIP desk phoneswith power supply
- Up to 25 concurrent calls
- Auto-Attendant (IVR)
- Voicemail and Voicemail-to-Email
- Web-based control panel
- Hands Free Auto Phone Provisioning
- Live Backup Server
- Microsoft Outlook integration
- Conference Bridges
- Report Exporting (.csv)
- FindMe® - Allow callers to find you wherever you are based on rules you create
- Boomerang® Mobile Integration
- Supports both analog and VoIP phones
- Unlimited Call Queues (Unlimited configuration, hardware platform may impose operational constraints)
- Skills-Based Routing
- Agent Call Recording
- Agents on Mobile Phones
- Real-Time Queue Stats
Add-ons
- Hardware options: Upgrade to servers and phones that are right for your business
