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Frequently Asked Questions
Find out more about Gradwell Phone Services. Browse the frequently asked questions.

Voice-to-Text
Did you know you can read your voicemail messages? Gradwell’s Voice-to-Text service frees you from your office answer phone and translates your voicemail messages into an SMS message or an email.
| Cost | £6.00 per month (excluding VAT) |
| Initial setup | FREE |
| Other information | You will need to be an existing Gradwell VoIP customer to activate this service on your account. |
Key Benefits
- With ‘Spoken through SpinVox®’ voicemails are translated as text
- Receive unlimited translated messages
- Receive your voicemail text via SMS or email
- Read your voicemail text on PCs, mobile phones or hand held devices
- Save or forward your voicemails
- No setup fee
Add-ons
- Fax-to-Email: Receive your faxes in your inbox (£3.00 per month excluding VAT)
- Call forwarding: Forward your calls to any number (£3.00 per month excluding VAT)






