Phone Services
Gradwell has over 10 years' experience in providing the highest quality technology services to small businesses. Our phone services help growing businesses reduce their telephone bills, connect remote users and prepare for expansion. All with minimal disruption and friendly support.
Easy to set up. Easy to manage. Perfect for use with Gradwell Broadband or your existing Internet set up.
Our Internet telephony services (VoIP) can transform your company and push your business to the cutting edge. Whether you need a single number forwarded to your mobile, or a complete business phone system, we can help.
Single User VoIPFrom £4.00 per month(excluding VAT) |
Multi User VoIP
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Enterprise VoIP
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Benefits from the flexibility and cost-saving features of VoIP on a single line. Great for sole traders.
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Need a flexible multi-line phone system that can support remote workers? Multi User VoIP is for you.
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All the features and cost-saving benefits of VoIP on your own on-site phone system.
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Add-ons and Hardware
VoIP equipment
Visit our store for a wide range of hardware
Keep your number
Port your numbers to Gradwell
Voice-to-Text
Read your voicemails
Call forwarding
Forward your calls to any number
Business bundles
Looking for an all in one solution? Discover our business bundles, designed to make your life easier
Download
Additional services
Broadband
Perfect for use with VoIP
Email and Web
Host your business domains
Webinars
Attend one of our regular webinars to get the most from your business communications
Webinar schedule
| Features | Single User VoIP | Multi User VoIP (Hosted PBX) |
Enterprise VoIP (Onsite PBX) |
|---|---|---|---|
Setup |
FREE |
From £4.99 |
From £0.00 |
Monthly |
From £4.00 |
From £8.00 |
From £0.00 |
Included phone number |
UK or International* |
UK or International* |
UK or International*^ |
Concurrent calls per number |
1 |
2 |
No limit^ |
Internal extensions |
1 |
10 |
– |
Call packages |
Pay As You Go, Unlimited** UK landline calls |
Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls |
Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls |
Gradwell Mobile compatible |
– |
YES |
– |
999 Emergency Services access |
YES |
YES |
YES^ |
Min contract length |
12 months |
12 months |
12 months |
Voicemail |
YES |
YES |
– |
Voicemail notification |
YES |
YES |
– |
Call forwarding |
YES |
YES |
– |
Codecs supported |
G729a, G711u and G711a |
G729a, G711u and G711a |
G729a, G711u and G711a*** |
Online call logs and invoicing |
YES |
YES |
YES |
Online contact directory |
YES |
YES |
– |
Customised CLI |
YES |
YES |
YES^ |
Time of day routing |
– |
YES |
– |
Audio .conferencing |
– |
YES |
– |
IVR/Auto-attendant |
– |
YES |
– |
Music on hold |
– |
YES |
– |
Hunt call groups |
– |
YES |
– |
Presence management |
– |
– |
– |