Phone Services

Gradwell has over 10 years' experience in providing the highest quality technology services to small businesses. Our phone services help growing businesses reduce their telephone bills, connect remote users and prepare for expansion. All with minimal disruption and friendly support.
Our Internet telephony services (VoIP) can transform your company and push your business to the cutting edge. Whether you need a single number forwarded to your mobile, or a complete business phone system, we can help.
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Single User VoIP
From £4.00 per month
(excluding VAT)
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Multi User VoIP (Hosted PBX)
From £7.00 per month
(excluding VAT)
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Enterprise VoIP (Onsite PBX)
From £3.00 per month
(excluding VAT)
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“We recently won a particular contract because, although we're physically located in one town, our number makes us appear local to one another”
Related FAQ- Entry-level product
- Easy to install
- Superb call quality
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“I can have the same telephone system in all of my offices, and add more handsets as my business grows”
Related FAQ- Connects remote users
- Choose who answers your calls
- Advanced voicemail
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“I'm based in Spain, but the main office is in the Isle of Wight. I can ring in and be part of the same phone system, without international call charges”
Related FAQ- Calls delivered or sent from own phone system
- SIP and IAX compatible phone trunks
- No setup fee
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Add-ons
VoIP equipment
Visit our store for a wide range of hardwareKeep your number
Port your numbers to GradwellVoice-to-Text
Read your voicemailsCall forwarding
Forward your calls to any number -
Additional services
Broadband
Perfect for use with VoIPEmail and Web
Host your business domains -
Business bundles
Looking for an all in one solution? Discover our business bundles, designed to make your life easier.
Setup
FREE
From £4.99 - £25.00
From £0.00 - £25.00
Monthly
From £4.00 - £8.50
From £7.00 - £25.00
From £0.00 - £25.00
Included phone number
UK or International*
UK or International*
UK or International*^
Concurrent calls per number
2
2
No limit^
Internal extensions
1
10
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Call packages
Pay As You Go, Unlimited** UK landline calls
Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls
Pay As You Go, Unlimited** UK landline calls or Unlimited** International landline calls
999 Emergency Services access
YES
YES
YES^
Free hardware
VoIP adapter^
VoIP adapter or cordless phone^
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Min contract length
1 - 3 months^
1 - 3 months^
1 - 3 months^
Voicemail
YES
YES
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Voicemail notification
YES
YES
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Call forwarding
YES
YES
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Codecs supported
G729a, G711u and G711a
G729a, G711u and G711a
G729a, G711u and G711a***
Online call logs and invoicing
YES
YES
YES
Online contact directory
YES
YES
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Customised CLI
YES
YES
YES^
Time of day routing
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YES
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Audio connferencing
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YES
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IVR/Auto-attendant
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YES
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Music on hold
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YES
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Hunt call groups
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YES
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