Specialist internet computing technology firm Incite ICT provides security and general IT support to a range of clients in the UK.
They are located in London, in Canary Wharf. Please see www.incite-ict.com

Analysis and history of Gradwell service:

“I was told about Gradwell’s VoIP service from an ISP called Andrews and Arnolds,” explains Incite ICT’s managing director Ryan Cole. “Previously, we had a VoIP service provided by another company. Despite good customer service the quality of phone calls on its VoIP network was terrible: the system would often go down for hours at a time.”

“We needed a new provider who was a lot more reliable and who delivered high phone quality - so we got in touch with Gradwell.”

Ryan comments that he was pleased with the commitment and expertise shown by Gradwell staff. “All our requirements were comprehensively examined - and set-up was a breeze.”

“I am so impressed with the online administrator for the phone system. In fact I really can’t speak highly enough of the package we have now adopted.”

“I configured everything just the way I wanted to. It has worked fine from the start.”

Ryan concludes he wishes he had known about Gradwell sooner.