Whether you’re looking for a fast, reliable Internet service, or an interconnected VoIP phone system that’s specifically built to adapt to your business growth; look no further than Gradwell for the best communications solutions.
For a bit of fun around the office we thought we’d share these funnily annoying office jargon that have come about from a recent survey carried out by the UKTV channel Dave to promote the launch of series 3 of the legal comedy Suits.
Over the summer of 2013 we moved our telephone platform onto new hardware in London’s Telehouse West datacenter, which was the first phase of a major upgrade programme.
Our Customer Satisfaction score dropped a little to 90% for November, but was on the rise again for December, finishing at 91%. We measure this by asking customers who contact our support team if they are satisfied with our response. Over 10% of customers respond.
Between Monday 23rd December to Friday 3rd of January we introduced “Buddying Up Days.” During this time the Sales Team shadowed & assisted their Support colleagues do their job and vice versa.