It’s all about the numbers

binaryAs a technology company, Gradwell is fascinated by the digital world and how telecommunications have progressed since the development and adoption of computers.  Experts argue that the very first digital communication goes as far back as the telegraph system at least a century before the internet we all know and love. It’s also fairly obvious […]

Crisis at Christmas 2014 Reflection

Founded in 1967, the British charity Crisis has made a phenomenal impact in helping single homeless people receive aid when they need it most. In 1972 the charity introduced a seasonal ‘Crisis at Christmas’ event which offers food, companionship, telephony services, health checks and a hot shower to all those alone at Christmas. For our […]

Press Release – Gradwell Communications Ltd


Gradwell Communications Ltd Announces Senior Leadership Changes

Bath, 22nd January 2015 – Gradwell Communications Ltd has today announced changes to its core senior management team. The reorganisation enables Gradwell to more vigorously focus on its promise to always deliver a great customer experience for its Cloud, VoIP and Connectivity clients.

After running and growing the business as MD for 17 years, Peter Gradwell has now assumed the role of Chief Technical Officer having made this strategic decision in Q4 last year. Peter can now devote time to reinvigorating Gradwell’s service roadmap and further advancing the innovation in technology Gradwell has built its name around.

To enable this, Gradwell has also consolidated its “run today” and “build tomorrow” activities into a single technology team, some 37 strong, with distinct leaders for software development groups, operations and networks.

Julien St John-Dennis has now joined Gradwell as Head of Product alongside Peter to bring new focus to its products and to lead product development. Julien has in the past held key roles at Virgin Media, NTL Telewest and Nortel.

Nick Thompson has been named Chief Executive Officer to drive forward the company’s strategy and vision across multiple teams. Nick previously held the position of Gradwell’s Chief Operating Officer responsible for sales, marketing and customer service, having joined the company in January 2014 from KC in Hull.

As CIO, Barrie Millet has relinquished his operational responsibilities to focus on Gradwell’s information systems to provide the insight data the business needs to deliver its promise to be simpler to work with as a solution provider.

Huw Williams remains the Finance Director and oversees all aspects of the company’s financial strategy, financial planning, special projects and accounting teams.

Commenting on the changes, Nick Thompson said: “Our board took the very thoughtful approach that our customers, partners and team members want and expect us to move into the next chapter of product innovation. Peter is clearly the best person to revolutionise Gradwell’s solution platforms and has used his core technical skills and entrepreneurial spirit to successfully grow Gradwell into what it is today. My role as CEO will be to spearhead and implement our recently refreshed strategic business plan over the coming years. Peter and I are both proud and excited to enter this phase of Gradwell’s expansion and development.”

Gradwell Communications, VoIP, Small Business Telelcommunications, Cloud





About Gradwell – Founded in 1998, Gradwell Communications Ltd is a UK-based, 70+ employee, award-winning provider of communication technology that works for small businesses. Their voice over IP (VoIP) internet-based telephony, superfast broadband and cloud communication solutions are currently used by over 20,000 small businesses and partners across the UK. Gradwell invests heavily in new technologies whilst supporting a business approach that strives to always give their customers a relevant, credible and memorable experience in addition to their robust telecommunications solutions.

Contact: Kasya Taylor, or 01225 800 808.


Resolutions for your business? Yes!

2015  It’s that time of year again; January has rolled around and everyone is talking about their personal resolutions for 2015…but what about resolutions for your business? Make time this week to reflect on your business successes and failures and consider ways to gain perspective and focus to improve your business this year.  1. Give […]

Helping Others at Christmas






Crisis is the UK’s national year-round charity helping single homeless people with life-changing support and advice about employment, education, creative arts, housing, health and well-being, amongst many other important innovative educational activities that are structured to help end homelessness and get people back on track.

Christmas can be an unusually trying time of the year for people currently experiencing homelessness. Every year, Crisis runs its Crisis at Christmas campaign, placing extra emphasis on targeted donations and working with its approximately 10,000 volunteers across its UK centres to provide a warm, secure place for homeless people to get advice, eat a hot meal, get shelter, connect with others and have a bit of fun during the holiday period.  Several thousand homeless and vulnerable housed people are supported every year and this year Crisis at Christmas runs from the 22nd – 30th December.

Crisis cannot do all of this alone and in addition to its staff, volunteers and donors, collaborates with around 100 businesses to help deliver the 40 different services offered during Christmas period. In cooperation with Aimar Foundation, Gradwell is pleased to back the 2014 campaign for the third year in a row by donating internet telephony services to help Crisis with much needed telecommunications essentials including DDIs, conference room and fax to email services. Gradwell is proud to support an initiative that makes such a difference in the lives of those who need just a little bit more help.

Do you want to make a difference this Christmas? Get involved

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