Payment information
Full details are available for setting up Direct Debits, paying by cheque, etc.
Need some help?
If you're having problems our friendly support staff are here to help you.
Access emails and files on the move
Compose and send emails, and access shared files from mobile on the move with Exchange from Gradwell.
Contact Us
Contact Sales
If you wish to arrange a callback from our sales or partner sales team, please click here
Contact Support
If you require support with any Gradwell service, please visit our support pages
General Feedback
If you have feedback on any of Gradwell's services or websites, please visit http://feedback.gradwell.com
Our postal address
Gradwell Dot Com Ltd.
26 Cheltenham Street
Bath, BA2 3EX
United Kingdom
If you're looking for some some help with an existing Gradwell product, please use the help and support page.
| Sales enquiries (Mon-Fri 9am-5pm*) | |
| T: 01225 800 808 E: sales@gradwell.com |
F: 01225 800 801 SIP: sales@gradwell.com |
| Technical support (Mon-Fri 8am-8pm, Sat-Sun 9am-5pm) (Please note we provide 24x7 customer service and emergency response) |
|
| T: 01225 800 888 E: support@gradwell.com |
F: 01225 800 801 SIP: support@gradwell.com |
| Broadband issues (Mon-Fri 8am-8pm, Sat-Sun 9am-5pm) | |
| T: 01225 800 889 E: dsl-support@gradwell.com |
F: 01225 800 801 SIP: dsl-support@gradwell.com |
| Porting enquiries (Mon-Fri 9am-5pm*) | |
| T: 01225 800 870 E: porting@gradwell.com |
F: 01225 800 801 |
| Billing and payments (Mon-Fri 9am-5pm*) | |
| T: 01225 800 880 E: billing@gradwell.com |
F: 01225 800 801 SIP: billing@gradwell.com |
For all Partner enquiries, please contact us on 01225 800900.
* Except for British public holidays.
The primary method for contacting Gradwell Support is via the Online Support forms or by email. Cover out of hours is limited to first response and emergencies only and may involve an additional charge.
For our Complaints and Dispute Resolution please visit our Terms and Conditions.
26 Cheltenham Street, Bath, BA2 3EX | 01225 800 800 | info@gradwell.com